A Presentation to the Computer Assisted Telephone Interview (CATI) Population Health Surveys Forum

NSW Health Survey Program - Epidemiology and Surveillance Branch, NSW Health Department

Presented by Deborah Baker

Background

  • Health Survey Program (HSP) established 1996, first survey in 1997
  • Managed by Epidemiology and Surveillance Branch
  • Series of annual population health surveys
  • Core questions repeated yearly
  • Flexible to address emerging issues
  • Funded jointly by local Area Health Services and Head Office

Objectives

  • Provide local and state-wide information to inform service planning and policy development on:
    • self-reported health status
    • risk factors
    • health service use and satisfaction
  • Collect information that is not available from other sources
  • Ensure that information collected is high quality, timely and cost-effective
  • Respond to emerging data needs

Development

  • Steering Committee

    • Identify topic areas for inclusion
    • Ensure that information addresses State and local priorities
  • Technical Group and experts in health priority areas

    • Develop survey methods
    • Adopt, adapt, develop new questions

Questionnaire - 1997 and 1998 Surveys

  • Focus on:

    • Cardiovascular disease
    • Cancer
    • Injury
    • Mental Health
    • Diabetes
    • Asthma
  •  

  • Plus health service use and satisfaction, adult immunisation, health status, pain, oral health

  • Area-specific modules

  • Translated into 5 languages

Methods - 1997 and 1998 Surveys

  • In house Computer-Assisted Telephone Interview (CATI) system

  • Stratified 2-stage cluster sample

    • Sample size 17,000 (1,000 per Area Health Service)
    • Sampling frames comprising lists of all active telephone numbers for each Area Health Service (listed and unlisted)
    • 1 person aged 16+ years selected per household
  • Callback protocol completed for all numbers dialled

Data use

  • Monitoring health indicators in Area Health Services

  • Monitoring progress towards state and national goals and targets

  • Determining priorities for intervention

    • health issues
    • target groups
  • Input into local needs assessments/epidemiological profiles

Future plans

  • In 1999, surveys focusing on:

    • children (0-12 years)
    • older people (65+ years)
  • Further develop sampling to deal with changes in telephone technology

    • mobile telephone as sole household telephone
    • multiple telephone service providers
  • Ongoing quality improvement

 

CATI Population Health Forum

 


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Authorised by: Executive Officer, NPHP
Contact: Darryl Kosch, nphp@dhs.vic.gov.au
Date of publication: 1999
Page last updated: 27 November, 2003

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